Support
Need a hand? Email us and we will get back to you.
How do I contact Wits?
Email support@playwits.app. Include the email address on your account and the device you use (iPhone or Android) so we can help faster.
How do I restore my purchases?
Sign in with the same account you used before, then open Settings in the app and tap Restore purchases. Make sure your device is signed in to the same Apple ID or Google account that bought Wits Plus.
How do I cancel Wits Plus?
Subscriptions are managed by the app store:
- iPhone or iPad: open Settings, tap your name, then Subscriptions, choose Wits, and tap Cancel Subscription.
- Android: open the Google Play Store, tap your profile icon, then Payments & subscriptions, Subscriptions, choose Wits, and tap Cancel.
You keep Wits Plus until the end of the current billing period. Deleting the app does not cancel your subscription.
How do I delete my account?
In the app, open your profile settings and choose Delete account. You can also email support@playwits.app from the address on your account and ask us to delete it. If you have Wits Plus, cancel it in your app store settings too.